Survey & Reminder Features
Text and/or Email
Sending texts is one of the best ways to get a patient’s attention and their feedback. In fact, 82% of smartphone users read every text they get. But that doesn’t mean it’s your only option. MedRev enables you to send texts, emails, or both depending on each patient’s needs. From sending surveys to personalized responses, you always have options when it comes to communication.
We want your MedRev account to be an extension of your business. You can set your questions, change your icons, add your logo and personalize your messages. Each department or location can be setup to have different surveys, different triggers, and request reviews for different, or the same, social platforms.
Notification & Response Features
Knowing When To Respond
Managing communication with less than satisfied patients is easy with MedRev “Surveys That Need Responses” section. Here you can prioritize which patients to respond to, and remove those from your list that do not require a reply. Reaching out to patients has never been easier!
Review Consolidation & Communication Records
View and Reply To All Online Reviews In One Place
No more searching the web to see what patients are saying about you online. MedRev gathers and organizes all of your reviews across platforms whether the are posted through links from a positive survey response or independently. Here you can leave a public reply without ever leaving the MedRev system.