Why Us





By Healthcare Business Professionals, For Healthcare Business Professionals

Developers includes a multi-time award winning entrepreneur and business manager, as well as a Ph.D. and an MD.
We understand the healthcare environment, your constraints and challenges.
Our experience in diagnostics and hospital settings has given us the unique perspective that it takes to build features and workflows to accommodate healthcare businesses of all sizes.



See Our Leadership Team

Leadership Team


Our team of technology experts, product managers, and sales and marketing professionals is homegrown right here in Atlanta, Georgia. Here is our story.



More

Dr. TD Long

Interventional Radiologist And Healthcare Analyst
Close

Through decades of experience in various fields of healthcare, Dr. Long has in depth knowledge about hospital operations, diagnostic center set up and success, and patient communications management.

After seeing countless changes in the healthcare landscape over the years, Dr. Long sought a better way to help doctors help patients and to help patients help doctors. At last, MedRev was born.

More

Dr. Michelle Cobb

Lead Developer & Staff Psychologist
Close

Dr. Michelle Cobb

Prior to her career in research and clinical psychology, Dr. Cobb was coding away as a lead front-end engineer for years. Understanding what drives people to review and be reviewed as well as the expertise to deliver information you need in usable, understandable views has made Dr. Cobb a invaluable leader within our team.

More

Jason Long

CEO & Award Winning Entrepreneur
Close

Jason Long

Before age 30, Jason was the recipient of a Bulldog 100 Award, for one of the fastest growing University of Georgia alumni owned businesses. Today his portfolio includes top businesses in industries ranging from software development to mapping systems. An avid world traveller, athlete, educator, mentor, and community volunteer, he works towards growing businesses that bring value to the community and world.


Ask Away!
More

Emily Byars

Operations and Product Management
Close

Emily Byars

As our lead Operations Manager, Emily ensures efficiency in product development and internal processes. From timelines, to communication systems, Emily keep the team organized and on track.

More

Kristen Zalatan

Quality Assurance and Marketing Lead
Close

Kristen Zalatan

With a variety of talents, Kristen is our lead Product Tester and Marketing Manager. From research to implementation, Kristen is there through most all of our processes to ensure successful delivery in all that we do.

More

Rochelle Long

Financial Manager and Sales Lead
Close

Rochelle Long

With experience as a CPA and long-time entrepreneur in a variety of industries, Rochelle knows what it takes to drive success. Her exceptional people skills and desire to constantly learn new things serve her well in both sales and management.

More

Jesse Self

Data Analyst and Marketer
Close

Jesse Self

Before joining the MedRev team, Jesse started a healthcare business of his own. He knows the industry niches and has the expertise to implement marketing strategies using everything from email to social media. When it comes to data driven decisions, Jesse has the analytics that make the difference.

Want To Learn More About Our Team? We Want To Hear From You!


Ask a Question

Support




We go beyond customer service. With twenty years of experience providing white-glove treatment for our clients, we know what it means to put our clients first. We understand that in healthcare, software support needs to be efficient and flexible. That’s why we support your business in the way that works best for you. Support is important to us, that’s why all of our support is handled by our trained staff, right here in the US. When you use MedRev, you get a dedicated Account Manager who’s there when you need him. In every interaction we strive to exceed your expectations.




GET IN TOUCH WITH US TODAY FOR ASSISTANCE

Demo request icon

Email

As a client, you’ll have the email address of your own personal Account Manager who’s in the office and ready to help from 9am to 5pm EST every weekday and anytime you are in need of critical support. Whenever you reach out to your Account Manager you can expect a quick reply.


Sales Inquiry icon

Chat

Our chat system can be accessed at any time from your account where you can find a number of automated answers or talk to a live person who can get you the answers you’re looking for.


Support request icon

Phone

We believe in relationships, and that starts with talking. When you call, you can expect to get a live person on the line. Whether you need guidance in the system, you have questions about pricing, or you just want to chat about the needs of your patients and staff, we want to hear from you!


Sales Inquiry icon

Video Conferencing

After doing software support for decades, we’ve found that both our staff and our clients find video conferencing to be the most effective form of support. When we can hear and see what you’re experiencing we can troubleshoot issues together instead of sending a list of instructions for you to walkthrough on your own.


Support request icon

In Person Meeting

We like seeing our clients face to face. If a large implementation is complex or requires customization, we will send a developer to your location to collaborate with your team in person to ensure nothing is overlooked.


Why MedRev?




Why Use a Reputation Management System Built Just For Healthcare?



Healthcare Is a Unique Industry With Unique Needs

A hospital’s reputation needs are different from those of a restaurant. A diagnostic imaging center’s data needs to be presented in a different format than that of a daycare center. Software systems that are built for every industry can’t cater to the specific needs of any single business type. That is why we built MedRev just for healthcare businesses.

Patient Scenario Management

We understand that within the healthcare industry, different types of businesses have different needs as well. That is why we have flexible options like patient scenario management so you can send out your survey requests at the most appropriate time. We take scenarios like patients who are relocated to another facility, under the care of a guardian, or who will take some time to get back on their feet all into consideration when configuring the survey requests for your business.

Industry Specific Data Options

MedRev also provides optional data points that are specific to healthcare so you can see things like which patient demographics are most satisfied with which providers, or what days or times patients tend to be the most satisfied with different aspect of their care. These industry specific data points give you the information you need to pinpoint what’s working and what’s not so you can make meaningful improvements to your business.

A Background In Healthcare and Digital Marketing

Our carefully crafted team of entrepreneurs, digital marketers, data analysts, developers, and healthcare professionals built the MedRev reputation management system to serve healthcare businesses like yours. We take the time to understand our clients’ strengths, challenges, and needs so that we can continually evolve our product to provide maximum value year after year.



With our years of experience in healthcare and expertise in digital marketing we realized that this was a problem that needed to be solved and we were just the group to do it. If you want to talk more about all the ways that this company is super interesting, how we geek out on all the data, and how we love working in healthcare with people in leadership positions, give us a call. We’ll do lunch, talk about life and statistics, and maybe end up being friends.



Let's Chat!


What can we do for you today?



Medrev flow chart image

< /body>